Shipping

We always offer you free shipping!

How long does delivery take?

The average delivery time is 4 - 6 working days.

The following factors influence the shipping time:
- When was the order placed?
- Which country does it ship to?
- What was ordered?

We ship your order from our German or Austrian warehouse. If demand is high, we can also use international locations to ensure fast shipping. 

Therefore, the delivery time is a maximum of:
- Germany 4 - 14 days
- Austria 4 - 14 days
- Switzerland 4 - 14 days

- International 15 - 19 days

When will the order be shipped?

Your order will be shipped to you in just 24 hours.

Where can I find my tracking number?

You will automatically receive the tracking number by email 1 - 3 working days after your order.

What happens if the product arrives damaged?

If the product is damaged, for example due to delivery, you should report this to us within 30 days of delivery of the package.

Within this period, we will cover the costs through our 30-day money-back guarantee. In this case, send us an email with your order number and a photo of the damaged item.

Just write to us:
office@artz.at